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Terms of Service

Last updated: October 11, 2025

1. Acceptance of Terms

By accessing and using Byteinbox ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service ("Terms") govern your use of our email API service operated by Byteinbox ("us", "we", or "our").

2. Description of Service

Byteinbox provides an email API service that allows developers to send transactional and marketing emails programmatically. Our service includes:

  • Email sending API endpoints
  • Email template management
  • Delivery tracking and analytics
  • Webhook notifications
  • Domain management and authentication

3. User Accounts

To access our Service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and update your account information
  • Keep your account credentials secure and confidential
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use of your account

4. Acceptable Use Policy

You agree not to use the Service to:

  • Send spam, unsolicited, or bulk email messages
  • Send emails containing malicious content, viruses, or malware
  • Violate any applicable laws or regulations
  • Infringe upon intellectual property rights
  • Send emails that could damage our reputation or deliverability
  • Use the service for phishing, fraud, or other deceptive practices
  • Attempt to gain unauthorized access to our systems

5. API Usage and Limits

Your use of our API is subject to rate limits and usage quotas based on your subscription plan. You agree to:

  • Respect all rate limits and usage quotas
  • Implement proper error handling and retry logic
  • Not attempt to circumvent usage limits
  • Use API keys securely and not share them publicly

6. Payment and Billing

For paid services, you agree to:

  • Pay all fees associated with your chosen plan
  • Provide accurate billing information
  • Pay invoices within the specified timeframe
  • Accept that fees are non-refundable except as required by law

We reserve the right to suspend or terminate service for non-payment.

7. Data and Privacy

We are committed to protecting your privacy and data. Our data practices are governed by our Privacy Policy, which is incorporated into these Terms by reference.

You retain ownership of your data and content. You grant us the necessary rights to process and deliver your emails through our service.

8. Service Availability

While we strive to maintain high availability, we do not guarantee uninterrupted service. We may:

  • Perform scheduled maintenance with advance notice
  • Experience unexpected downtime due to technical issues
  • Modify or discontinue features with reasonable notice

9. Intellectual Property

The Service and its original content, features, and functionality are owned by Byteinbox and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works of our service without explicit written permission.

10. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

You may terminate your account at any time by contacting our support team or through your account settings.

11. Disclaimer of Warranties

The Service is provided on an "AS IS" and "AS AVAILABLE" basis. We make no warranties, expressed or implied, and hereby disclaim all other warranties including, without limitation, implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

12. Limitation of Liability

In no event shall Byteinbox, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.

13. Governing Law

These Terms shall be interpreted and governed by the laws of the jurisdiction in which Byteinbox operates, without regard to its conflict of law provisions.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes via email or through our service.

Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

15. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: legal@byteinbox.com

Support: support@byteinbox.com

© 2025 Byteinbox. All rights reserved.